Kyle Donnellon

Gale Cengage Learning, Farmington Hills, MI

User Experience Intern, Product Management

May 2012-August 2012

• Conducted research on digital products utilizing UX methods to develop recommendations to improve users’ experiences
• Organized and held several large on-site Digital Learning and Research Workshops with various user groups to learn more about their needs and experiences
• Developed a comprehensive UX training program for new UX team members

Brown & Gould, LLP, Bethesda, MD

Legal Assistant/Paralegal

June 2008-June 2011

• Organized and managed discovery document productions for litigation, both digitally and on paper
• Created and managed trial exhibit lists
• Assisted in the courtroom with trials through exhibit management and presentations using trial presentation software
• Prepared and filed pleadings with courts

UM Nonprofit & Public Management Center, Ann Arbor, MI

February 2013-April 2013

Acted as Project Lead to coordinate a group of volunteers with the UMSI student group Community Information Corps (CIC) to provide support to the Center in advance of a planned re-branding and website redesign. Activities include UX research (personas, heuristic evaluations, usability testing, etc.), an evaluation of the Center's communication flows with the public via listervs and social media, and and producing a report containing recommendations for the Center's upcoming website redesign that will integrate their new goals and scope seamlessly with their current core programs and services.

Huron River Watershed Council, Ann Arbor, MI

February 2013-April 2013

Worked with a small team as part of the class Database Application Design to assess the needs of the HRWC for a database with a simple end-user interface to enter data taken during field sampling and query the database to generate reports regarding the health of and wildlife present in the Huron River Watershed area. The relational database was built using MySQL. Wireframes for the UI were constructed using HotGloo, and the final UI was built using HTML, CSS and PHP to add, access and retrieve data from the MySQL database.

HathiTrust, Ann Arbor, MI

January 2012-April 2012

Conducted analyses of HathiTrust’s mobile site as part of the class Evaluation of Systems and Services. Analyses included user interviews, personas & scenarios, comparative analysis, heuristic analysis, user surveys and usability testing, all with the goal in mind of evaluating how well the site meets its goals for users.